Resin Obsession shipping policies

For those who have had a few questions about our shipping policy, here are a few more details:

General delivery times once your package leaves Resin Obsession, LLC, Gainesville, Florida, USA:

  • First class mail domestic:  2 to 5 business days
  • First class mail international:  3 to 6 weeks
  • Priority mail domestic:  2 to 3 business days
  • Priority mail international:  6 to 10 business days
  • Parcel post select mail (domestic only):  2 to 16 business days
  • Priority express mail international:  3 to 5 business days
  • UPS ground (U.S. only):  length of time is based upon the destination and ranges from 1 to 6 days.  Your tracking email will state the expected delivery date.
  • UPS standard (Canada only): length of time is based upon the destination and ranges from 3 to 10 days.  Your tracking email will state the expected delivery date.  Customers can expect to pay duty and import taxes on orders with a value of more than $20.  Click here for further explanation as to charges due for orders shipped via UPS standard.

The delivery times listed above are estimates.  These times are not guaranteed.

Our system automatically determines which methods your order is eligible for based upon the total weight, products in the cart (whether any of them have shipping restrictions) and shipping destination.

All of our domestic packages ship with a package tracking number.  You will receive an email with this number when your order is packaged and a shipping label is generated.  If you do not find the email, please check your junk mail box or log into your account on resinobsession.com.

You may have noticed the ‘unusual’ boxes that your order ships in.  We do our best to recycle boxes and packing materials whenever possible.  Several local businesses allow us to get their shipping boxes from orders they receive.  In addition to reducing our carbon footprint, this recycling allows us to keep our shipping costs lower and pass those savings on to you.

We know it’s a tough economy and have done our best to keep shipping as economical as possible.  To get an estimate of shipping costs for your order, we recommend putting the desired items in your cart and starting the checkout process.  This post will also help you with some strategies on have to save on Resin Obsession shipping.

International packages ship with a customs form detailing the contents of the package with their value.  We will not mark the package as a gift, therefore you should be prepared to pay duty taxes when your package reaches customs.  If you would like to estimate what your duty taxes may cost, this duty tax estimator may help.

We try to ship same day if possible, but know that it may be two business days before your package leaves.  If there is a delay in shipping your package during this time frame, we will let you know as soon as possible and inform you of the expected shipping date.

United States shipping:

Customers from the contiguous 48 states have as many shipping options as possible.  Certain items that are considered ‘hazardous’ can only ship via ground methods (e.g. not on a plane).  If you have chosen one of these items, your entire order will ship via that method.  Otherwise, you can decide which method you want your order delivered.  Orders totaling $100 or more, before discounts and coupons, are eligible for free standard shipping.

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Shipping outside the United States:

First class international mail does not have package tracking numbers for all countries outside the United States.  We only allow those first class mail international shipping to countries that do offer tracking and/or have had a good track record of delivering these packages to their final destination.  All countries worldwide have priority mail international and priority mail express international as shipping options, although, we reserve the right to decline shipment of your order should we determine your items may not arrive to you and/or arrive to you in good condition.

We also make a point to check every order to make sure what you paid is close to what it cost to ship your order.  If there is a large discrepancy, we will happily refund a difference.

30 Comments

Michaela

Hi resinobsession-team,
I would like to order some products from you.
Can you tell me please what I have to pay for shipping to Germany ?
And do I have to pay a tax?

Thank you.
Bye, Michaela Sibilitz

Reply
Katherine Swift

Hi Michaela!

The shipping price for your order depends on the weight. The best way to find out a cost is to put the items in your shopping cart and start the checkout process. Your shipping options with a price will be shown before you make a payment.

As for taxes you will owe, I don’t have any idea what that would cost. The total value of product in your order is shown on the customs declaration affixed to the outside of your package.

Reply
Monica

Buonasera vorrei sapere a quanto ammontano le spese di spedizione per l’Italia.
Cordiali saluti.

Reply
Katherine Swift

Hi! Le nostre spese di spedizione sono in base al peso totale del tuo ordine. Per la citazione di trasporto più preciso, vorrei suggerire di mettere gli articoli nel carrello e procedendo al checkout. Un preventivo potrà essere fornita prima avete bisogno di pagare. Questi oneri non include le tasse dazio imposto dal vostro paese.

Reply
jasna

HI!I WOULD LIKE TO BUY SOME STUFF FROM YOU (YOU HAVE REALLY GREAT STUFF).I WOULD LIKE TO KNOW DO YOU SHIP TO CROATIA.THANK YOU, BY

Reply
Katherine

Hi, we are happy to ship to Croatia! To get the best shipping price quote, put items in your cart and start the checkout process.

Reply
Dagrunn

hei dere, ser dere selger det limet e-6000, skulle så gjærne ha kjøpt det oss dere, men ser dere ikke kan sende til norge,forstod jeg dere rett, send meg en e-post hvis dere kan sende det til meg i norge. mvh Dagrunn.s.

Reply
Katherine Swift

HI Dagrunn, er E6000 Produktet er merket som farlig materiale. Det kan ikke sende med fly, så vi kan ikke sende den til deg i Norge. Så beklager.

Reply
PJ

Hello, i plan to order glow in the dark products from your great company. i want to add the powder to paint which i will design on a shirt. how much part of powder would i add to textile paint would i use?

Reply
Natalie

Hi,

Do you ship to South Africa, if so what would the shipping cost be?

Regards
Natalie

Reply
Cornelia

Hello! Can you please tell me if you ship orders to Romania and if the order should go over a certain sum of money? Thank you & Kind regards!

Reply
Katherine Swift

Cornelia,

Yes, we do ship to Romania. Cost is determined by the shipping method of your choice combined with the total weight of the package. The best way to find out the shipping costs is to put everything in your cart and start the checkout process. You will be given shipping options and cost.

Reply
Katherine

@Kim, shipping charges are based upon weight and delivery time desired. The best way to find out the shipping costs is to put everything in your cart and start the checkout process. You will be given shipping options and cost.

Reply
Jennifer

I am trying to buy resin transparent or clear, but it is Restricted… Do you know how can I buy it, by you or online in europe?, or in denmark where I live!.
thank you in advance,
Jennifer.

Reply
Katherine

@Jennifer,

Our Resin Obsession brand resin (clear and colored), along with the Alumilite opaque resin, can ship to you in Dennmark. Unfortunately, the other brands we sell cannot ship by air.

Reply
Vicky

Hi ! Are you able to ship cast in resin to Oahu (Hawaii) ? would it be by boat ? thanks in advance !

Reply
Katherine Swift

Hi Taryn, I have sent you an email with the specifics about your order. There are certain items that we cannot ship outside the U.S. You are trying to purchase one of these items, so our system is not letting you check out. Once that is resolved, we can get an order out to you.

Reply
Dmitry Kuklin

Hi resinobsession-team,
I would like to order and try some products from you.
Can you tell me please what I have to pay for shipping to Russia ?
And do I have to pay a tax?

Thank you.
Dmitry Kuklin

Reply
Hoang Minh Dat

Hi resinobsession-team,

I come from Viet Nam and would like to buy your transparent color. However can you ship it to my country?

Thank you.
Hoang

Reply
Katherine Swift

Hi Hoang, we responded to your request for this information in the Facebook message you sent us earlier.

Reply

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