For those who have had a few questions about our shipping policy, here are a few more details:
General delivery times once your package leaves Resin Obsession, LLC, Gainesville, Florida, USA:
- First class mail domestic: 2 to 5 business days
- First class mail international: 3 to 6 weeks
- Priority mail domestic: 2 to 3 business days
- Priority mail international: 6 to 10 business days
- Parcel post select mail (domestic only): 2 to 16 business days
- Priority express mail international: 3 to 5 business days
- UPS ground (U.S. only): length of time is based upon the destination and ranges from 1 to 6 days. Your tracking email will state the expected delivery date.
- UPS standard (Canada only): length of time is based upon the destination and ranges from 3 to 10 days. Your tracking email will state the expected delivery date. Customers can expect to pay duty and import taxes on orders with a value of more than $20. Click here for further explanation as to charges due for orders shipped via UPS standard.
The delivery times listed above are estimates. These times are not guaranteed.
Our system automatically determines which methods your order is eligible for based upon the total weight, products in the cart (whether any of them have shipping restrictions) and shipping destination.
All of our domestic packages ship with a package tracking number. You will receive an email with this number when your order is packaged and a shipping label is generated. If you do not find the email, please check your junk mail box or log into your account on resinobsession.com.
You may have noticed the ‘unusual’ boxes that your order ships in. We do our best to recycle boxes and packing materials whenever possible. Several local businesses allow us to get their shipping boxes from orders they receive. In addition to reducing our carbon footprint, this recycling allows us to keep our shipping costs lower and pass those savings on to you.
We know it’s a tough economy and have done our best to keep shipping as economical as possible. To get an estimate of shipping costs for your order, we recommend putting the desired items in your cart and starting the checkout process. This post will also help you with some strategies on have to save on Resin Obsession shipping.
International packages ship with a customs form detailing the contents of the package with their value. We will not mark the package as a gift, therefore you should be prepared to pay duty taxes when your package reaches customs. If you would like to estimate what your duty taxes may cost, this duty tax estimator may help.
We try to ship same day if possible, but know that it may be two business days before your package leaves. If there is a delay in shipping your package during this time frame, we will let you know as soon as possible and inform you of the expected shipping date.
United States shipping:
Customers from the contiguous 48 states have as many shipping options as possible. Certain items that are considered ‘hazardous’ can only ship via ground methods (e.g. not on a plane). If you have chosen one of these items, your entire order will ship via that method. Otherwise, you can decide which method you want your order delivered. Orders totaling $100 or more, before discounts and coupons, are eligible for free standard shipping.
Shipping outside the United States:
First class international mail does not have package tracking numbers for all countries outside the United States. We only allow those first class mail international shipping to countries that do offer tracking and/or have had a good track record of delivering these packages to their final destination. All countries worldwide have priority mail international and priority mail express international as shipping options, although, we reserve the right to decline shipment of your order should we determine your items may not arrive to you and/or arrive to you in good condition.
We also make a point to check every order to make sure what you paid is close to what it cost to ship your order. If there is a large discrepancy, we will happily refund a difference.