A quick note before you send me your email…
I am humbled and honored that so many of you come to Resin Obsession for your products and crafting advice. It’s a job I take seriously! In the beginning, I was able to read and answer every single email that came through.
As the Resin Obsession brand grew, however, so did the number of people asking for my help. Even though I spent hours answering emails each day, unfortunately I just couldn’t keep up. Luckily, I was able to expand my team a few months ago, and now I have an executive assistant who handles many of my emails. Together, we’re able to manage the many messages that come in daily in the timely fashion that you have come to expect.
She helps me by answering many of these emails herself, however, she has limited experience with resin. She will let me know when there is an email that I need to answer. (And yes, if you get a reply from Katherine, it’s really me!)
Even with the help, I still get a ton of email so please be patient as it might take a little bit for one of us to get back to you.
Here are a few tips to help you get what you need:
1. Start with our Frequently Asked Questions section.
- There, you will find lots of helpful information on the products we carry, the most frequently asked questions from our readers and customers, along with additional information about how you can shop at Resin Obsession.
2. Search the Resin Obsession forum.
There are tons of categories, from techniques to troubleshooting. Simply enter a term in the search box and any discussion with that term will show as a result. There are several categories of questions and the good news is that the answer to your question may already be there!
3. Still can’t find the technical help you need?
We gladly answer anything we can about how to make resin jewelry and resin painting projects, including troubleshooting, technical problems and anything else you might think of. Please post your questions in our resin forum. We check the forum regularly and add comments and expertise. (And if we can’t answer it, we try to find someone who can.) Besides, some of your other resin crafters may be able to help too!
If you are seeking advice, your questions will get answered faster by posting in our resin forum
Here’s how to post in our forum:
Need more assistance than what we have covered here? Use the contact form below to send us an email. Someone on the Resin Obsession team will be happy to reply, usually within one business day (Monday through Friday).
We have worked very hard to put a lot of technical information and advice onto resinobsession.com so anyone interested in resin art, crafts and jewelry making can learn. Please know that if you are writing to us below with a general resin question, we will respond with a request to allow us to put your question and answer into the forum so that others can have a chance to learn as well. Your general questions will get answered faster by posting in our resin forum