Contact Us

A quick note before you send your email…

I am humbled and honored so many of you come to Resin Obsession for your products and crafting advice. It’s a job I take seriously!  I want to make sure you get the help and advice you need.  So that I can handle all of our fans and customers resin questions and need for technical support in a timely fashion, here’s what you need to know:

Option 1

If you have a general resin question, place it in our resin forum.

I check it frequently and do my best to get questions answered as promptly as possible.  And don’t worry — there is a video there showing how to choose a category and place your question in the forum.  There are also many other resin fanatics who are happy to share their advice and experiences to help you as well.

There are other ways to search our site too.  Examples are shown below.

Option 2

If you have a complicated project, or are in a situation where your question takes more than a couple of sentences to answer, please use the contact me form below to set up a 15 minute coaching call where you and I can talk in real time and I can offer my best advice.

My charge for these calls are $20 and you can pick a time from my available schedule that best works for you.  Use the form below with ‘coaching call request’ in the subject line, and I will be in touch with more details.

Option 3

If you are writing to us about an order you have placed or have a specific question about a product we sell, scroll to the bottom of this page to submit your question to us.

Someone on the team will get back to you within 1 business day to help.

 

Talk soon!

XO,
Katherine

P.S.  Please know that while I’m happy to help you when and where I can, I will not give advice on how to copy or replicate a specific artist’s work.  

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Here are a few tips to help you get what you need:

  1. 1. Start with our Frequently Asked Questions section.

  2. There, you will find lots of helpful information on the products we carry, the most frequently asked questions from our readers and customers, along with additional information about how you can shop at Resin Obsession.  The link for the FAQ is at the top of this page.

Resin Obsession FAQ2.  Search Resin Obsession

We have a ton of information that will get you started on your journey.  Simply enter a term in the search box at the top left of this page and any article or forum discussion with that term will show as a result.  There are several categories of questions in the forum and the good news is that the answer to your situation may already be there!

RO search box

3.  Still can’t find the technical help you need?

We gladly answer anything we can about how to make resin jewelry and resin painting projects, including troubleshooting, technical problems and anything else you might think of. Please post your questions in our resin forum.  We check the forum regularly and add comments and expertise. (And if we can’t answer it, we try to find someone who can.) Besides, some of your other resin crafters may be able to help too!

If you are seeking advice, your general questions will get answered by posting in our resin forum

Here’s how to post in our forum:

 

We have worked very hard to put a lot of technical information and advice onto resinobsession.com so anyone interested in resin art, crafts and jewelry making can learn. Please know that if you are writing to us below with a general resin question, we will respond to you with a link on how to post in our resin forum.

If you have placed an order with us or have a question specific to a product we sell, please complete the form below.  Someone on the Resin Obsession team will be happy to reply, usually within one business day (Monday through Friday).